Guides

How to personalise and use Family Connect, and some useful tips on staying safe.

How to offer support

Family Connect is a great way to understand how someone you are supporting is using their money without you needing to access their bank account. These guides below provide some practical tips on how to provide support.

Staying safe online

There are lots of ways of staying safe online, including avoiding some of the less obvious problems that people can encounter such as sharing passwords and revealing too much information to others.

How to personalise and use Family Connect

These guides below will help you personalise your account once you are registered. If you need help getting set up then please take a look at this page here.