How to register with Family Connect

How to register with Family Connect Registering and setting up the connection between account holder and supporter in Family Connect couldn’t be simpler. The account holder is the person that needs assistance with their banking. The supporter is the person...

How to use Family Connect as an account holder

How to use Family Connect as an account holder As an account holder, Family Connect allows you to view your bank transactions without needing to log onto your bank account, this could be very useful when you are out and about, you prefer to only do your online banking...

How to use Family Connect as a supporter

How to use Family Connect as a supporter How to support an account holder Once you have followed our simple steps to register, you’ll want to get acquainted with how to view an account holder’s information. Sign in and you’ll be taken to the home...

How to disconnect and delete your account

How to disconnect and delete your account We hope you will find Family Connect useful but if you would like to stop using the service for whatever reason at all, we have made it really easy to delete your account. Sign in Go to ‘Settings’ Scroll to the...

How to use Family Connect for monitoring investments

How to use Family Connect for monitoring investments Do you want to help monitor investments for someone you care about? Investing is a great way to be prepared for future events. There are many ways to save and benefit such as a simple savings accounts, ISA’s,...

Looking after mum and dad

Looking after mum and dad Fraud is at record levels. Financial scams are often targeted at older people, but this kind of crime affects the whole family. It’s not just about losing money; the stress of dealing with fraud can cause intense distress and even lead to...