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Guides

How to personalise and use Family Connect, and some useful tips on staying safe.

Register
How to register with Family Connect

How to register with Family Connect

How to link your bank account

How to link your bank account

How to invite a Trusted Person to support you

How to invite a Trusted Person to support you

How to customise Family Connect settings

How to customise Family Connect settings

How to use the Hope Macy Test Bank

How to use the Hope Macy Test Bank

What do Family Connect emails look like?

What do Family Connect emails look like?

How to use Family Connect for monitoring investments

How to use Family Connect for monitoring investments

How to put the Family Connect app on your mobile home screen

How to put the Family Connect app on your mobile home screen

How to delete your registration

How to delete your registration

Why sharing a password could get you in trouble with your bank

Why sharing a password could get you in trouble with your bank

Sharing information with partners

Sharing information with partners

Should you really have your name on that joint bank account?

Should you really have your name on that joint bank account?

Keeping your parents safe

Keeping your parents safe

How life changes can make you a victim of fraud

How life changes can make you a victim of fraud

Vulnerability Registration Service (VRS)

Vulnerability Registration Service (VRS)

How do I view an Account Holder’s bank transactions?

How do I view an Account Holder’s bank transactions?

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Hope Macy Ltd is authorised & regulated by the Financial Conduct Authority registration number 934392 & 962292. Registered in England & Wales No. 11621440. ICO registration number ZA789844. Registered office: W2 Business Centre, Wellington House (First Floor), Wellington Street, Cardiff, CF11 9BE

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