Your opportunity to provide excellent service to financially vulnerable consumers.
Consumers in this sector are often hard to credit risk because of a lack of credit information. We have deployed our technology for a variety of companies that are now able to identify credit risks for consumer’s that have limited or no credit files.
Our approach is unique in the sector.
Trusted
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Experienced
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Case studies
Clients use our services to enhance access to financial services for consumers that present as financially vulnerable. Here is a selection of clients that we have assisted.
View only banking
Lloyds Banking Group, which includes the brands Lloyds Bank, Halifax, and Bank of Scotland trained their staff to refer their customers who need additional help with their online banking to use our Family Connect service.
We worked closely with the Lloyds Banking Group inclusion team to perfect our banking app to make it accessible to their customers, in order to provide a safe and secure means of banking using an Account Holder’s appointed Trusted Person.
Maximise income to avoid debt
IncomeMax are one of the largest income optimization firms that work with creditors to assist consumers find additional income – such as from benefits.
We implemented a new platform for IncomeMax based on Salesforce and integrated our DataFlex API. This assisted the firm’s agents to rapidly determine the benefits and grants that could be paid to a consumer. This saved agent’s time and provided a more accurate service for consumers.
Pin-point credit risk
Adage are a responsible finance lender based in London, providing loans to low-income and vulnerable consumers. It was essential that a risk assessment was undertaken to determine the probability of default.
Adage implemented DataFlex and Affordwise to obtain the consumer’s open banking data and provide a credit score.
In less than a second, Adage can view a consumer’s financial behaviour and using Affordwise, make a credit decision.
Ability to pay
United Kash are a debt purchaser, and to implement a collections strategy for a consumer, a rapid and accurate assessment of affordability is needed. By implementing DataFlex, United Kash were able to catagorise a consumer’s income and expenditure online and in seconds.